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MaxPhone

MaxPhone MaxPhone is a Soft-Phone (a software application) that uses H.323 protocol to allow user to speak to another station whether this station is a PC or an IP-Phone. Each PC or IP-Phone being called must have an IP address for establishing the connection. To call an external station, outside the limits of the LAN where a station is calling, the station being called must have a static IP address.MAX Phone is especially dedicated to call center agents as it makes it easy for any PC/IP-Phone to communicate through a user friendly interface.



Software Information System Requirements
Version: 1.2.0.0
  • Window 98/2000/NT/XP/Vista
  • Pentium PC or higher
  • 64MB Memory
  • 5M Disk space
File Size: 5.1 MB
License:Free to try, $35.00 to buy
Screenshot:View Screenshot
Rating :

The MaxPhone Features :
  • Call any host by its name or IP address.
  • Fast Service switching between ITSP, IP-PBX, Gatekeeper and Gateway.
  • Contacts, call logs, and speed dialing.
  • Call a computer or telephone on a private network through a Gatekeeper.
  • Call divert, Call transfer and hold.
  • Can automatically accept incoming calls, or reject them immediately or after a specified time.
  • Key pad to type in numbers.
  • Input and output sound level indication and control.
  • Automatically adjustable microphone/Speaker volume.
  • Support for most popular codec: G711*, GSM* and iLBC*.
  • Two modes of operation : skin mode and compact mode.
  • Call Recording.
  • Forcing a busy tone when enabling the don’t disturb property.
  • Displaying the recent dialed calls.
  • A link refers to the agent database.
  • A message link allows the communication between the supervisor and his agents.
  • The agent views his evaluation, real time, in the evaluation panel displayed on screen.


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