KBase for Outlook
KBase for Outlook is a Knowledge Base application, excellent for storing
rich-text solution descriptions. Copy and paste html and attach files.
Works great both with Public Folder HelpDesk for Outlook and stand-alone.
No database is needed for this solution, in which images,
attached files and rich text can be used and articles are easily saved
to web pages for publishing on a website o an intranet.
KBase for Outlook leverages existing storage and search capabilities
in Microsoft Outlook. Create the articles inside Outlook and use all
the Outlook tools you normally use, like text formatting, spelling check
and attachments. The KBase articles are saved in Outlook in the same way
as e-mails and appointments, and they can of course be full text searched.
- Microsoft Windows 2000, XP or Vista
- Internet Explorer6.0 or later
- Microsoft Outlook 2000 SP1 or later
- Excel 2000 SP1 or later
|License:||Free to try, $154.84 to buy|
Key Features of KBase for Outlook:
- Knowledge base available right inside Outlook, an environment that users already know
- No new client installation
- Off-line possibilities
- Rich text, html and attached files
- Full text searching
- Drop-down combo boxes for Problem category and type
- Save articles as .htm files
- Fully featured download – only constrained by a nag screen.
- Works with all versions of Microsoft Outlook
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